ORGANISATION
AAI manages 126 airports, which include 11 international airports, 86 domestic airports and 29 civil enclaves at Defence airfields. AAI also provides Air Traffic Management Services over entire Indian Air Space and adjoining oceanic areas with ground installations at all airports and 25 other locations to ensure safety of aircraft operations.
The airports at Ahmedabad, Amritsar, Bangalore, Goa, Guwahati, Hyderabad and CIAL (Pvt.), in addition to those at Mumbai, Delhi, Calcutta, Chennai and Thiruvananthapuram, are today International Airports open to operations even by Foreign International Airlines. Besides the International flights by National Flag Carriers operate from Calicut, Coimbatore, Tiruchirappalli, Varanasi, Jaipur and Gaya airports too. Tourist Charters now touch Agra, Coimbatore, Jaipur, Lucknow, Patna airports etc.
AAI's proposal to lease out, on global tender basis, the four most profitable jewels in its crown viz. Delhi, Mumbai, Kolkata and Chennai airports primarily aims to upgrade these to emulate the world standards.
All major air-routes over Indian landmass are Radar covered (24 Radar installations at 11 locations) along with VOR/DVOR coverage (72 installations) co-located with Distance Measuring Equipment (71 installations), 39 runways provided with ILS installations with Night Landing Facilities at 36 airports and Automatic Message Switching System at 15 airports.
AAI's successful implementation of Automatic Dependence Surveillance system, using indigenous technology, at Calcutta and Chennai Air Traffic Control Centers, gave India the distinction of being the first country to use this advanced technology in the South East Asian region enabling effective Air Traffic Control over oceanic areas using satellite mode of communication. Use of remote controlled VHF coverage, along with satellite communication links, has given added strength to our Air Traffic Management System. Linking of 80 locations by V-Sat installations during 2005 shall vastly enhance Air Traffic Management and in turn safety of aircraft operations besides enabling administrative and operational control over our extensive airport network.
AAI's endeavor in enhanced focus on 'customer's expectations' has evinced enthusiastic response to independent agency organized customer satisfaction surveys at 30 busy airports. These surveys have enabled us to undertake improvements on aspects recommended by the airport users. The receptacles for our 'Business reply letters' at airports have gained popularity, these responses enable us to understand the changing aspirations of airport users. During the first year of the millennium, AAI endeavors to make its operations more transparent and the availability of instantaneous information to customers by deploying state-of-art Information Technology.
The specific training focus on improving employee response and professional skill up gradation has been manifested. AAI's four training establishments viz. Civil Aviation Training College - Allahabad, National Institute of Aviation Management and Research - Delhi and Fire Training Centers at Delhi and Kolkata are expected to be busier than ever before during 2001.
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