Passenger Facilities
Improvement of passenger facilities is a continuous process. AAI has to cater to very demanding customers who in the wake of globalization have the exposure to the best of facilities are available at other international airports in the world over and the airlines operators who by virtue of their nature of operation are exposed to the best of facilities and services available at other international airports.
AAI has been continuously striving to meet these challenges. Customer satisfaction surveys conducted periodically by outside agencies has been a vital source of feedback on the deficiencies of the system as also the expectations of the traveling public. It has been our endeavor in AAI to address these issues on priority.